Discussing death is challenging,

yet it's crucial.

With heart and soul, we collaborated with agency Lucy to create this touching series for DELA. Under the inspiring direction of our in-house director Wilson, we tell the stories of DELA employees who embrace loss with dedication and revive the beauty of memories.

In this episode of our Dela series, we meet Jurgen. He reflects on a story that has stayed with him ever since: helping the wife of a man who tragically lost his life in the MH17 plane crash.What starts as a professional duty becomes a deeply human experience, one where empathy, presence, and small gestures made all the difference.